smart_toy Built-in intelligence

AI isn't a bolt-on. It's the backbone.

DataGlu automates the trivial, predicts the critical, and answers in plain language — because intelligence is a first-class part of the platform, not a feature bolted on at the edges.

smart_toy
AI Agent · Triage self-governing

Incoming ticket

"Outlook won't connect for the whole Acme finance team since this morning."

Priority

P1

Category

Email

Routed to

Tier 2

auto_awesome

Triaged, matched to a known incident, and a draft response is ready. SLA clock flagged.

AI Ticketing

Agents that automate the whole lifecycle.

Deploy, monitor and govern AI agents that automate operations end to end — from triage to resolution. They categorize, prioritize and route the moment work arrives, draft responses, and escalate only what needs a human. And because they govern themselves, you stay in control with full visibility.

  • check Auto-triage by sentiment & complexity
  • check Deploy, monitor & govern agents
  • check Draft, resolve & escalate end to end

Agent monitor

3 agents running
Triage agent168 handled today
Onboarding agent12 in progress
Follow-up agent2 escalated

Ask anything

Which clients are least profitable this quarter?

3 clients are running below a 10% margin. The common thread: out-of-scope work that isn't being billed.

ClientMargin
Northwind4%
Contoso8%
AI Insight

Zero-config reporting. Just ask.

No cubes, no schemas, no dashboards to build. AI-generated reporting and predictions with zero setup — ask the question, get the answer, share in one click. And it doesn't stop at reporting: SLA tracking, productivity scoring and alert rules give you end-to-end team management.

  • check Natural-language questions & predictions
  • check SLA tracking & productivity scoring
  • check Alert rules for end-to-end management

↓ 40%

time-to-resolution

↓ 65%

manual triage

↑ 70%

analyst productivity

shield

Powerful, and secure by design.

Agents run inside private, dedicated environments — never multi-tenant — and every action is auditable. See how SecureCell and OpenDB keep your data yours.

Security & data ownership arrow_forward